Privacy Policy

We use the information we collect to:

• Create and manage your account, and authenticate you when you log in
• Operate, maintain, and improve the site and our services
• Communicate with you about your account, including email verification and important service updates
• Analyze aggregate usage trends to understand how the site is used and improve it
• Detect, prevent, and address technical issues or security breaches

To operate the site, some information is processed and stored on servers located outside the Republic of Korea. We entrust the following processing to overseas service providers as necessary to provide the service:

You may refuse the overseas transfer of your information by not using the site, or, for analytics specifically, by blocking cookies or using the Google Analytics opt-out described in the "Cookies and Analytics" section above. If you have questions about these transfers, contact us at the address in the "Contact Us" section below.

When you subscribe to ESL Forge Pro, your payment is processed by our payment provider. We never receive, see, or store your full card number, expiry date, or security code (CVC) — these are handled entirely by the payment provider under their own security standards.

Under the Act on Consumer Protection in Electronic Commerce (전자상거래법 Article 6), we are required to retain records of payments and contract performance for 5 years, and records of consumer complaints or disputes for 3 years. We keep these transaction records for the periods required by law even after you delete your account, dissociated from your active account. Your billing key is deactivated when your subscription ends or your account is deleted, so no further charges can be made.

We do not sell, trade, or rent your personal information. We share information only:

• With the service providers described in the "Overseas Transfer of Information" and "Payment Information" sections above, who process it on our behalf for hosting, analytics, email delivery, and payment processing, and who are not permitted to use it for their own purposes
• For legal obligations, if required by law or in response to valid legal requests or processes

• Account information is retained while your account exists. When you delete your account or request deletion, we destroy your personal information without undue delay, except where a law requires us to retain specific records for a set period.
• Google Analytics data is retained for 2 months (event-level data) or 14 months (user-scoped data) and then deleted automatically.
• Unverified accounts: if you register but never verify your email, your account record is currently retained until you complete verification or contact us to request deletion — we do not yet delete unverified accounts automatically.
• Payment and transaction records are retained for 5 years, and consumer complaint or dispute records for 3 years, as required by the Act on Consumer Protection in Electronic Commerce, even after your account is deleted. See the "Payment Information" section above.

When personal information is no longer needed for the purpose it was collected for, we destroy it in a manner that prevents recovery.

We use administrative, technical, and physical security measures to protect your personal information, including password hashing and encrypted connections (HTTPS). However, no method of transmission over the internet or method of electronic storage is 100% secure, and we cannot guarantee absolute security.

When you create and submit lesson content on ESLForge, including words, expressions, questions, and other lesson data, you grant us a non-exclusive license to use that content to improve and develop our services. This may include using submitted content to train, evaluate, and enhance the features we offer. Please do not include personal information about yourself or others (such as student names) in lesson content.

Our site is intended for use by teachers and other users aged 14 and over. We do not knowingly collect personal information from children under 14 without the consent of a legal guardian. If we learn that we have collected personal information from a child under 14 without such consent, we will delete it as soon as possible.

You have the right to:

• Access, correct, or delete your personal information
• Request suspension of the processing of your information
• Withdraw consent at any time, where processing is based on consent
• Refuse cookies and analytics as described in the "Cookies and Analytics" section above, without losing access to the site

To exercise any of these rights, contact us at the address below. We will respond without undue delay. Exercising these rights will not result in any disadvantage in your use of the service, except where the information is strictly necessary to provide it (for example, we cannot maintain an account without an email address).

We may update this Privacy Policy from time to time. When we do, we will revise the date above and, for material changes, provide notice on the site. Prior versions will remain available on request.

If you have any questions about this Privacy Policy or how we handle your personal information, please contact us at kbeslgames@gmail.com.